Resources

I thought it would be helpful to create a resource page that you can always come to for all of your Quality Engineering needs. The majority of these are recommended by the ASQ for those studying to become a Certified Quality Engineer.

General Quality Manuals

Probably the  singular essential reference to Quality Management and Engineering! The Sixth Edition–the first revision of the Handbook in 10 years–forges a new standard in tools for quality . This newest edition includes:

  1. Leadership–what everyone needs to know about managing for superior quality and result
  2. Methods–the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more

Today it is not uncommon for the quality engineer to be involved in quality improvement activities in healthcare, finance, education, software applications, and other non-manufacturing sectors. In response, numerous new examples and illustrations that cover applications in some of these areas have been added.

The Quality System

Total Quality Control integrates an organization’s quality development with existing business practices to produce quantifiable customer satisfaction. New emphasis on managing, operating, and integrating the key areas of a company’s quality value chain along with Six Sigma and its role in Total Quality Management.

 

Perfect for anyone charged with implementing a quality audit program or those performing the audit , this book is an ideal reference on the established techniques of quality auditing. This third edition serves as a guide to learning and applying the basics of quality auditing, and expands on the basic auditing principles by showing how the quality audit can be used to improve business performance.

 

Provides the latest information  regarding quality cost systems, including new material on ISO 9000 and cost systems in small businesses, and activity-based costing.  The purpose of this book remains the same: to provide a basic understanding of the principles of quality cost . Using this book, organizations can develop and implement a quality cost system to fit their needs.

 

 

Product & Process Design

This handbook s chapters and sections match the Body of Knowledge (BOK) specified for ASQ s Reliability Engineer certification, which includes design review and control; prediction, estimation, and apportionment methodology; failure mode effects and analysis; the planning, operation, and analysis of reliability testing and field failures. This handbook provides reliability engineers with the theory and tools needed to meet ever-increasing reliability requirements.

 

With emphasis on practical aspects of engineering, this bestseller has gained worldwide recognition through progressive editions as the essential reliability textbook. Practical Reliability Engineering fulfills the requirements of the Certified Reliability Engineer curriculum of the American Society for Quality (ASQ). Each chapter is supported by practice questions, and a solutions manual is available to course tutors via the companion website.

 

 

Continuous Improvement

Shows you, step by step, how to integrate the profitable Six Sigma approach into your company’s culture. Six Sigma has evolved with the changing global economy, and The Six Sigma Handbook, Third Edition is your key to ensuring that your company realizes significant gains in quality, productivity, and sales in today’s business climate.

 

 This second edition has been revised to match the ASQ Certified Six Sigma Black Belt Body of Knowledge (BOK). While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification examination, a secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Six Sigma reference book. 

 

 A fantastic, pocket-sized tool to Job your memory on everything Continuous Improvement! With contributions from AT&T, HP & Xerox, this resource contains helpful hints on a whole host of techniques like Cause & Effect/Fishbone, Control Charts, Histograms, Pareto Charts, Tree Diagram, Force Field Analysis and much more!

 

this valuable pocket guide presents forty-one Six Sigma tools including the CTQ Tree, FMEA , Kano Model, MSA, process sigma, regression, SIPOC , Six Sigma Storyboard, VOC Data-Collection System, and y= f (x) formula all meant to  Increase your company’s profitability… strengthen your market position …and make your company a happier, more successful place to work!

 

Quantitative Tools and Methods

A comprehensive treatment of the major aspects of using statistical methodology for quality control and improvement. Both traditional and modern methods are presented, including state-of-the-art techniques for statistical process monitoring and control and statistically designed experiments for process characterization, optimization, and process robustness studies.

 

The newest edition of the best-selling reference on statistical quality control.  Technical and Statistical terms have been extensively cross-referenced and alphabetized in one handy reference along with a comprehensive collection of statistical tables that make it easy to access all of the information needed for statistical calculation. Basic statistical measures and equation examples make this an outstanding resource for every quality professional as well as a great resource for preparing for the Certified Quality Engineer.

 

Additional Quality Resources

Nancy Tague has put together a well-written , comprehensive book to help you put use many of the different tools and methods that you will learn as a CQE. This book is very highly rated!

Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world’s most successful companies put the total into TQM. This book brings you hundreds of real-world examples, tested processes, and innovative techniques!

 

 

Audible Resources

Are you an audible learner?

Have you ever heard of Audible.com Leaders are Readers and Audible.com makes it easier to consumer (audibly) all the amazing information that exists within books!  After I discovered Audible.com, I began listening to great books while working out, driving home or just at home on my computer.

If you’re not already a member with Audible, I would highly recommend it!   I love Audible.

 

The Toyota Way to Lean Leadership – Jeffrey Liker, Gary L. Convis

Jeffrey Liker and Gary L. Convis, a former executive V.P. and managing officer of Toyota, help executives and senior managers get employees to refocus their efforts – from simply performing their singular function to continuously improving in collaboration across the organization. Case studies from Toyota clearly illustrate the methods that create powerful, effective Lean leadership.

 

The Goal: A Process of Ongoing Improvement Eliyahu M. Goldratt, Jeff Cox

A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.

 

Velocity: Combining Lean, Six Sigma & the Theory of Constraints – Dee Jacob, Suzan Bergland, Jeff Cox

From the same creative writer who co-authored The Goal , comes Velocity the book that reveals how to achieve outstanding bottom-line results by integrating the world’s three most powerful continuous improvement disciplines: Lean, Six Sigma, and Goldratt’s Theory of Constraints.

 

Total Quality Management: Customers & Products –  Stephen George

Total Quality Management – Customers and Products explores how customer requirements and satisfaction dictate a company’s direction and actions. If you want to know how today’s most successful companies are getting the most from their quality initiatives, listen to Total Quality Management . It lays out the best practices for you to put to work today.