Resources

I thought it would be helpful to create a resource page that you can always come to for all of your Quality Engineering needs.

The majority of these are recommended by the ASQ for those studying to become a Certified Quality Engineer.

General Quality Manuals

The Certified Quality Engineer Handbook 4th Ed  – Sarah E. Burke & Rachel T. Silvestrini

This is the ASQ Published Handbook that is a must-have for Certified Quality Engineers.  It’s written specifically to follow the Body of Knowledge and is one of the most effective study tools for anyone looking to become a CQE.

The ASQ CQE Study Guide – Connie M Borror & Sarah E. Burke

This book contains over 500+ practice questions that will help you prepare for the CQE Exam. Along with the questions comes a detailed explanation for each.  I highly recommend this study guide to help you prep for the exam!

Juran’s Quality Handbook – J.M. Juran

Juran’s is a classic resource in Quality and covers many of the topics within the CQE Body of Knowledge.

 

The Quality System

Total Quality Control 4th edition – Armand V Feigenbaum

Total Quality Control integrates an organization’s quality development with existing business practices to produce quantifiable customer satisfaction.

Quality Audits for Improved Performance  – Dennis R. Arter

This book is an ideal reference on the established techniques of quality auditing. This third edition serves as a guide to learning and applying the basics of quality auditing, and expands on the basic auditing principles by showing how the quality audit can be used to improve business performance.

Principles of Quality Costs – Douglas C. Wood

Provides the latest information  regarding quality cost systems, including new material on ISO 9000 and cost systems in small businesses, and activity-based costing.  The purpose of this book remains the same: to provide a basic understanding of the principles of quality cost .

 

Product & Process Design

The Certified Reliability Engineer – Donald W. Benbow and Hugh W. Broome

This handbook s chapters and sections match the Body of Knowledge (BOK) specified for ASQ s Reliability Engineer certification, which includes design review and control; prediction, estimation, and apportionment methodology; failure mode effects and analysis; the planning, operation, and analysis of reliability testing and field failures.

Practical Reliability Engineering – Patrick P. O’Connor

With emphasis on practical aspects of engineering, this bestseller has gained worldwide recognition through progressive editions as the essential reliability textbook. Practical Reliability Engineering fulfills the requirements of the Certified Reliability Engineer curriculum of the American Society for Quality (ASQ). Each chapter is supported by practice questions, and a solutions manual is available to course tutors via the companion website.

 

Continuous Improvement

The Six Sigma Handbook – Thomas Pyzdek

Shows you, step by step, how to integrate the profitable Six Sigma approach into your company’s culture. Six Sigma has evolved with the changing global economy, and The Six Sigma Handbook, Third Edition is your key to ensuring that your company realizes significant gains in quality, productivity, and sales in today’s business climate.

The Certified Six Sigma Black Belt Handbook – T.M. Kubiak and Donald W. Benbow

This second edition has been revised to match the ASQ Certified Six Sigma Black Belt Body of Knowledge (BOK). While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification examination, a secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Six Sigma reference book.

The Memory Jogger 2: Tools for Continuous Improvement and Effective Planning – Michael Brassard

A fantastic, pocket-sized tool to Job your memory on everything Continuous Improvement! With contributions from AT&T, HP & Xerox, this resource contains helpful hints on a whole host of techniques like Cause & Effect/Fishbone, Control Charts, Histograms, Pareto Charts, Tree Diagram, Force Field Analysis and much more!

Six Sigma Memory Jogger II: A Pocket Guide – Dana Ginn

this valuable pocket guide presents forty-one Six Sigma tools including the CTQ Tree, FMEA , Kano Model, MSA, process sigma, regression, SIPOC , Six Sigma Storyboard, VOC Data-Collection System, and y= f (x) formula all meant to  Increase your company’s profitability… strengthen your market position …and make your company a happier, more successful place to work!

 

Quantitative Tools and Methods

Statistical Quality Control – Douglas C. Montgomery

A comprehensive treatment of the major aspects of using statistical methodology for quality control and improvement. Both traditional and modern methods are presented, including state-of-the-art techniques for statistical process monitoring and control and statistically designed experiments for process characterization, optimization, and process robustness studies.

Glossary and Tables for Statistical Quality Control, Fourth Edition – ASQ Statistics Division

The newest edition of the best-selling reference on statistical quality control.  Basic statistical measures and equation examples make this an outstanding resource for every quality professional as well as a great resource for preparing for the Certified Quality Engineer.

 

Additional Quality Resources

The Quality Toolbox – Nancy R Tague

Nancy Tague has put together a well-written , comprehensive book to help you put use many of the different tools and methods that you will learn as a CQE. This book is very highly rated!

Total Quality Management – Stephen George

Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world’s most successful companies put the total into TQM. This book brings you hundreds of real-world examples, tested processes, and innovative techniques!

 

Audible Resources

Have you ever heard of Audible.comLeaders are Readers and Audible.com makes it easier to consumer (audibly) all the amazing information that exists within books!  After I discovered Audible.com, I began listening to great books while working out, driving home or just at home on my computer.

If you’re not already a member with Audible, I would highly recommend it!   I love Audible.

 

The Toyota Way to Lean Leadership – Jeffrey Liker, Gary L. Convis

Jeffrey Liker and Gary L. Convis, a former executive V.P. and managing officer of Toyota, help executives and senior managers get employees to refocus their efforts – from simply performing their singular function to continuously improving in collaboration across the organization. Case studies from Toyota clearly illustrate the methods that create powerful, effective Lean leadership.

The Goal: A Process of Ongoing ImprovementEliyahu M. Goldratt, Jeff Cox

A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.

Velocity: Combining Lean, Six Sigma & the Theory of Constraints – Dee Jacob, Suzan Bergland, Jeff Cox

From the same creative writer who co-authored The Goal , comes Velocity the book that reveals how to achieve outstanding bottom-line results by integrating the world’s three most powerful continuous improvement disciplines: Lean, Six Sigma, and Goldratt’s Theory of Constraints.

Total Quality Management: Customers & Products –  Stephen George

Total Quality Management – Customers and Products explores how customer requirements and satisfaction dictate a company’s direction and actions. If you want to know how today’s most successful companies are getting the most from their quality initiatives, listen to Total Quality Management . It lays out the best practices for you to put to work today.

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